User Rights and Roles
There are several user roles with corresponding access rights, assigned to each contact.
For detailed descriptions, as specific information from your account manager or email support@quaife.net.
Role Name |
Summary Description |
Account Access |
Full access for My preferences, Transactions and Transaction details sections. Access for Analysis, Batch processing and Blacklist menus. |
Accounting Global |
Allows My preferences, full Transactions view, Transaction Details and Analysis, also Blacklisting; does not allow configuration. |
Analysis |
Allows only analysis, read rights, summary view and export; does not allow configuration or actions. |
Callcenter |
Allows only analysis, list view, refund (RF) and reversals (RV); do not allow aggregated view or export. |
Callcenter Restricted |
Allows only analysis and list view; does not allow aggregated view, export or actions. |
Operator |
Full admin rights, except user full account view |
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